Overnight and Day Boarding
Policies And Procedures
At The Veterinary Wellness Center of Green, we strive to ensure that your furry family member is in a safe, attentive, and caring environment. For this reason, we adhere to a strict set of rules and regulations for the protection and well-being of all our furry friends. Below is an outline of our boarding policies, so that you, the client, and pet parent, can properly prepare for your pet’s stay here at our facility.
In the best interest of all our boarders we require proof of the following:
Rabies Vaccine, DA2PL-PV Vaccine, Canine Bordetella Vaccine, K9 Influenza Vaccine, Annual Heartworm Test, negative Fecal Diagnostic Test (every 6 months) and proof of flea prevention. If boarding requirements are not current, your pet will need updated 5 days prior to boarding with us otherwise, we will not be able to accommodate your pet.
Hours of Operation
Drop off time 8:00 AM-5:00 PM Monday-Friday
(No weekend day boarding available at-this-time)
Check-Out must take place no later than 5:00 PM
A late fee of $5.00 will be added for every 15 minutes after 5:00pm
If any pick-ups are after 6:00pm it will be considered and charged as an overnight boarding stay
8:00am-5:30pm Monday-Friday – Check in/Check out must take place no later than 5:30pm
8:30am-12:00pm Saturday – Check in/Check out must take place no later than 12:00pm
5:00pm-6:00pm Sunday – No Check ins. Pre-paid/pre-scheduled pick up only
**Any walk-in or call-in requests for pick-ups will not be accommodated.**
All cancellations must take place 24 hours in advance or a $15.00 fee will be charged to your account.
$15.00 will be charged for all no shows.
There will be a $25.00 fee charged for all returned checks.
Major Holidays: The Veterinary Wellness Center of Green will not be open for pick-up or drop-off on any major holiday. There is a two-day minimum charge regardless of the duration of stay. Day boarding WILL NOT be available.
Reservations are required: Payment is required when services are rendered. Sunday discharges must be pre-paid. We accept cash, check, and credit card payments.
Billing Procedure: You begin being charged for your pet’s stay at the Veterinary Wellness Center of Green the day that your pet is checked in. We charge by day not hotel accommodation style. A deposit is required for boarding 2 weeks or more. All Sunday releases are prepaid.
For forms and additional information, please visit our website www.vetwellnesscentergreen.com to access our boarding check in form.
If you are a new client or have not signed the Release, Waiver of Liability form, please click the button below to complete and submit the form. We will keep this on file for future reservations.
If you are an existing client and have already reviewed and signed the Release, Waiver of Liability form, you do not need to fill it out again. We retain a copy on file for all future reservations.